Activities are the cornerstone of DebtView’s flexibility. An activity represents anything you intend to action on a particular case. For example, close the case, place it on hold, start legal proceedings, prompting a user to call the debtor and a whole host of other options.
Because each activity is a self-contained command in the system, you can control and restrict what people can and can’t do based on a combination of user rights and the current status of the case. By configuring granular permissions, you can guide users on what can and can’t be done on a particular account, preventing mistakes and inappropriate action from being taken.